India T&C

Wakawaka Ride Terms & Conditions

Please go through the Wakawaka Ride Terms and Conditions : 

Wakawaka Ride and Conditions

Wakawaka Ride Parcel Terms & Conditions

Please click on below link for Wakawakaride.com Parcel Terms and Conditions :

Wakawaka Ride Parcel Terms and Conditions

Wakawaka Ride- Auto,Car,Bike,

Effective from 1st Nov, 2024

This Site/ Application/ Services is/are operated /provided by ANI Technologies Private Limited (“Wakawaka Ride ”).

These terms and conditions (“User Terms”) apply to Your visit to and use of the Service of ‘Auto,Car,Bike,Car,Bike’ whether through a computer or a mobile phone, as well as to all information, recommendations and/or Auto,Car,Bike,Car,Bike services provided to You on or through the Site, and the Application. This document is an electronic record in terms of Information Technology Act, 2000 and rules thereunder as applicable and the provisions pertaining to electronic records in various statutes as amended by the Information Technology Act, 2000. This electronic record is generated by a computer system and does not require any physical or digital signatures.

By clicking on the “I ACCEPT” button or by using Wakawaka Ride Auto,Car,Bike,Car,Bike services, You are acknowledging and consenting to be bound by these User Terms. PLEASE ENSURE THAT YOU READ AND UNDERSTAND ALL THESE USER TERMS BEFORE YOU USE THE Auto,Car,Bike,Car,Bike SERVICE. If You do not wish to accept any of the User Terms, then please do not use the Auto,Car,Bike,Car,Bike Services or avail any of the services being provided therein. YOUR AGREEMENT TO THESE USER TERMS SHALL OPERATE AS A BINDING AGREEMENT BETWEEN YOU AND Wakawaka Ride  IN RESPECT OF THE USE OF Auto,Car,Bike,Car,Bike SERVICES. Your access and use of the Auto,Car,Bike,Car,Bike Services constitutes your agreement to be bound by these Terms, which establishes a contractual relationship between you and Wakawaka Ride. These Terms expressly provide only for new SaaS platform Auto,Car,Bike,Car,Bike services  and shall be considered distinct and separate from other services available on Wakawaka Ride Site. Wakawaka Ride may immediately terminate these Service with respect to you, or generally cease offering or deny access to the Auto,Car,Bike,Car,Bike Services or any portion thereof, at any time for any reason.

Your acceptance of the User Terms shall be deemed to include your acceptance of the privacy policy available at https://www.Wakakarides.com /info/faqs#privacyPolicy. By accepting these User Terms, You also allow Wakawaka Ride to send you promotional emails and SMS alerts from time to time.

IT IS HEREBY EXPRESSLY CLARIFIED THAT THESE USER TERMS WILL NOT APPLY TO OTHER SERVICES OFFERED BY WAKAWAKA RIDE ON ITS SITE, APPLICATION OR THROUGH WEBSITE.

DEFINITIONS

All of the defined and capitalized terms in these User Terms will have the meaning assigned to them here below:

“Account” shall mean the account created by the Customer on the Application for availing the Services provided by Wakawaka Ride.

Applicable Laws” shall mean and include all applicable statutes, enactments, acts of legislature or parliament, laws, ordinances, rules, by-laws, regulations, notifications, guidelines, policies, directions, directives and orders of any governmental authority, tribunal, or a court of India.

“Customer/ You” means a person who has an account and is willing to take Auto,Car,Bike,Car,Bike services provided by the third party transportation service providers.

“Driver” shall mean third party transportation service providers who are eligible and onboarded on Wakawaka Ride for providing its services to its Customers

ELIGIBILITY

You will be “Eligible” to use the Services only when You fulfill all of the following conditions:

You have attained at least 18 (eighteen) years of age. (ii) You are competent to enter into a contract under the Applicable Laws.

If You reside in a jurisdiction that restricts the use of the Service because of age, or restricts the ability to enter into contracts such as this User Terms due to age, You must abide by such age limits.

REGISTRATION AND ACCOUNT

In order to use the software, you must maintain an active personal user account with us. Account registration requires you to provide certain personal information, which may include your name, address, mobile phone number, age and any other information as prompted by the App while registering on the App (“Registration Data”).

You shall ensure that the Registration Data provided by You is accurate, complete, current, valid, true and is updated from time to time. We shall bear no liability for false, incomplete, or incorrect Registration Data provided by You. Except for the Registration Data or any other data submitted by You during the use of any other service offered through Site (“Permitted Information”), Wakawaka Ride  does not want You to, and You should not, send any confidential or proprietary information to Wakawaka Ride  on the Site or otherwise, unless otherwise is required by Applicable Laws. In accepting these User Terms You agree that any information or materials that You or individuals acting on Your behalf provide to Wakawaka Ride  other than the Permitted Information will not be considered confidential or proprietary.

You are responsible for maintaining the confidentiality of Your Registration Data and will be liable for all activities and transactions that occur through Your account, whether initiated by You or any third party. Your account cannot be transferred, assigned or sold to a third party. We shall not be liable for any loss that You may incur as a result of any unauthorised third party using Your account, either with or without Your knowledge.

In the event we believe that you have furnished false or incorrect information, committed fraud, or identity theft, or that the security of your account has been compromised we reserve the right to suspend or terminate Your account with immediate effect and for an indefinite period. We shall bear no liability for false, incomplete, old or incorrect Registration Data provided by You.

You agree to comply with all applicable laws when using the Services, and you may only use the Services for lawful purposes (e.g., no transport of unlawful or hazardous materials).

SOFTWARE

The software will enable you to find Auto,Car,Bike,Car,Bike-rickshaw drivers who are willing to offer their services.

The Company merely provides the SaaS platform for introducing you with the Drivers and does not guarantee the acceptance or completion of the ride or for any delay or losses suffered by you or caused to you as a consequence of the breakdown of the Vehicle.

The provisioning and quality of Driver Services is solely the responsibility of the Driver and is as per your agreement with the Driver. The Company has no control over transportation services provided by the Driver. Any dispute between you and the Driver is your responsibility and the Company shall not be liable for the same.

Company shall, upon receiving the booking request from you, we will show the available number of Drivers and range of fare value which are market acceptable and most prevalent in the current city and area in particular. However, the Company shall not be responsible for arranging any Driver services for you.

In the event , the booking is confirmed, you shall check the booking details and shall determine the final fare with the Driver. The Fare range shown by the Company is merely a suggestion and thereby, it is advisable to you to check and determine the final fare with the driver.

Further, on acceptance of a booking offer by the Driver, you shall check the booking details  including but not limited to pick up time and place, and if there are incorrect details, the same needs to be informed to the Driver.

Further, a One Time Pin (OTP) shall be provided on the Application which shall be further shared by the Customer with the Driver only for the purpose of matching confirmation.

You acknowledge that Wakawaka Ride  does not provide any transportation services and any aggregator services related to the transportation services provided by its onboarded Drivers. Wakawaka Ride merely introduces you to verified drivers.

PAYMENT

You shall pay the final determined fares between you and the Driver, to the Driver for the services used by you.

The fare is subject to the negotiation between you and the Driver and Wakawaka Ride  does not play any role in fare determination and negotiation. The Company merely provides the suggestive range for helping you to assess the current market prevalent rates on the basis of city, area and time of the day.

For providing a SaaS platform to you in order to enable introduction with the Auto,Car,Bike,Car,Bike riders, the Company reserves the right to charge a subscription fees from the Customer, which shall be subject to the tax applicable on it.  

USERS- WAKAWAKA RIDE USERS TERMS.

You shall not smoke, drink or carry any contraband substances in the Vehicles or misbehave which is Applicable by Law. In the event You are found to be involved in the activities set out above, You solely shall be responsible towards any liability.

EMERGENCY SERVICES TO CUSTOMER

Wakawaka Ride provides the SOS/emergency button, which in the event of your pressing, shall connect you to the police headquarters to directly report any safety incident or emergencies or distress. Wakawaka Ride will extend its support in case of any detail, however, will not be liable for any incident or act leading to any incident.

 INDEMNIFICATION

By accepting these User Terms and using the Auto,Car,Bike,Car,Bike Service, You agree that You shall defend, indemnify and hold Wakawaka Ride , its affiliates, their licensors, and each of its officers, directors, other users, employees, attorneys and agents harmless from and against any and all claims, costs, damages, losses, liabilities and expenses (including attorneys' fees and costs) arising out of or in connection with: (a) Your viGoRydetion or breach of any term of these User Terms or any Applicable Law or regulation, whether or not referenced herein; (b) Your viGoRydetion of any rights of any third party, including the TPSPs or (c) Your use or misuse of the Application or Service.

LIABILITY

Wakawaka Ride  will reasonably keep the mobile application and its contents correct and up to date but does not guarantee that (the contents of) the Site is free of errors, defects, malware and viruses or that the Site is correct, up to date and accurate.

Wakawaka Ride  shall not be liable for any delay or losses, missing trains/flights/events  etc. as the transportation service is provided by the Driver, not in Wakawaka Ride's control. You must book Your Ride after taking into account the check-in time, traffic and weather conditions, political rallies, natural calamities, traffic barricades, car breakdowns and other unexpected delays.

Wakawaka Ride shall not be liable for any damages resulting from the use of or inability to use the Site, including damages caused by wrong usage of the Site, error in call center number, network issues, malware, viruses or any incorrectness or incompleteness of the Information or the or Application.

You shall take full responsibility of Your items and luggage. In case of lost items inside the Vehicle during the journey, Wakawaka Ride  will support in providing you the contact details available on its record.

IN NO EVENT SHALL WAKAWAKA RIDE BE LIABLE FOR ANY DIRECT, INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES OR FOR ANY DAMAGES WHATSOEVER, WHETHER BASED ON CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY OR OTHERWISE, EVEN IF Wakawaka Ride  HAS BEEN ADVISED OF THE POSSIBILITY THEREOF. IN ADDITION, AND WITHOUT LIMITING THE FOREGOING, TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT WILL Wakawaka Ride  TOTAL LIABILITY ARISING OUT OF OR IN CONNECTION WITH THESE USER TERMS OR THE Auto,Car,Bike,Car,Bike SERVICES RENDERED HEREUNDER, WHETHER IN CONTRACT, TORT (INCLUDING NEGLIGENCE, PRODUCT LIABILITY, OR OTHER THEORY), WARRANTY, OR OTHERWISE, EXCEED THE AMOUNT OF Rs. 1000/- (Rupees One Thousand only).

If Applicable Law does not permit the exclusion of certain warranties or the limitation or exclusion of liability, the scope and duration of such warranty exclusions and the extent of the liability of Wakawaka Ride  shall be the minimum permitted under Applicable Law.

APPLICATION LICENSE

Subject to compliance with these User Terms, Wakawaka Ride grants You a limited, revocable, non-exclusive, non-transferable and non-sub-licensable license to download and install a copy of the Application on a single mobile device that You own or control and to run such copy of the Application solely for Your own personal use and to use the Site.

You shall not (i) license, sublicense, sell, rese